The great philosopher Leibniz (born 1670) said “Reality cannot be found except in One single source, because of the interconnection of all things with one another.” Although certainly not his intention this statement rings true for the Telecom or IT industries today. In the very near future everything from our breakfast cereal to our heartbeats...Read More

I am learning everyday about the power of the digital universe. A couple weeks ago I published my ”World’s Shortest Marketing Plan” where I gave myself the challenge of making a marketing plan template that was reasonably comprehensive and could fit on a single powerpoint page. This was my reaction to many of the marketing...Read More

“Stand still, I’m trying to shoot you!”Some years ago I took a course to get a hunting license. One of the things we had to do to qualify for the license was to shoot a paper target shaped like a moose moving back and forth on a track at a distance of 80 meters. The...Read More

Nobody wants what your selling! This is a reality for every industry in the world no matter what you are selling! I often joke and say if you are not working in one of the three primary industries (Drugs, Sex and Rock n Roll) then you are working in a support industry. This is closer...Read More

I am often asked to speak to groups of middle and senior managers about leadership. When I meet these groups I usually start out by asking them to think about all the bosses they have ever had and raise their hands if they think their bosses have been satisfactory or if they have been less...Read More

Following is an email that was sent to me some time ago by someone who attended one of my speaking engagements. From: ………Sent: ……….To: kelly@thinktank.seCopy: ………Subject: What should I do? Dear Kelly, Thank you for a great speech at the ……… conference. I went away inspired and stayed that way for several days but then...Read More

When I am out at various speaking engagements I am frequently surprised at how easy it is to get managers and employees to accept and agree to various management concepts and yet how hard it is to get them to apply these concepts when they get back home in their work Everyone agrees with Gallups...Read More

Long-term sustainable growth is the result of creating value for the Holy Trinity of Customer, Employee and Shareholder. Growth is the reward companies reap when they succeed in satisfying the needs of these three groups. The Holy Trinity of Sustainable GrowthAmong these three groups the shareholders needs are usually the easiest to understand since they...Read More

Influence: Psychology of Persuasion by B. Cialdini Sun Tzu on the Art of War The Oldest Military Treatise in the World The Naked Ape by Desmond Morris The Tipping Point: How Little Things Can Make a Big Difference by Malcolm Gladwell Leading with Soul-An Uncommon Journey of Spirit by Lee G. Bolman and Terrence E....Read More

Another fundamental building block of growth is to create what many call an innovation culture within the company. Creating an environment where everyone takes risks and where failures are seen as learning opportunities. Many companies strive to minimize risk or even eliminate risk but as anyone who ever took a basic course in economics knows...Read More